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Values Coaching and the tools and techniques that Forrest brought to our team have been invaluable!  The lines of communication have improved at all levels of management and a common understanding of goals and expectations has resulted.

Utilizing the tools Forrest has introduced has allowed me to better understand how each team member thinks and what drives them. How else can we manage so many different personalities, and move toward a common goal?

Craig Dewar, Director of Sales - Nobel Biocare, Canada
I was concerned about the ability of VALUES to adapt to the specifics of our industry.  However the principles and process of VALUES are effective regardless of your industry.  I could not be happier with the content and reception within our firm.  It has had a positive impact in our efforts to create a sales culture and drive growth at Moss Adams. I encourage you to take a serious look  at what I feel is a valid and viable sales methodology.

Scott Jensen, Director of Sales - Moss Adams Accounting
We had a broad spectrum of skills and understanding of the coaching process within our Leadership Team, so the various coaching “tools” offered through the V.A.L.U.E.S. Coaching Program were great---something for everyone. The follow up sessions included in the program kept the process in the forefront as participants practiced….and practiced some more.

As coordinator of the training, I couldn’t have been more pleased with Forrest’s willingness to customize the program to our small company’s specifications and needs. We are so glad we were able to add the V.A.L.U.E.S. Coaching Program to our leadership development training.

Marylyn Strang, AVP, Training & Administration - Ohio Mutual Insurance Group

I found the simplicity of the VALUES message, a message that all our staff, not just sales personnel, can tune in to, was of great benefit in aligning people throughout my company to our common goal.
Countered with that is the depth of understanding of the sales process that VALUES Selling brings to my team. Even though this process is applicable in any sales environment, the way we were able to customize it to suit the publishing sector meant we identified issues and roadblocks that were holding people back in our existing process, and gave us a platform, using VALUES Selling's honest and open approach, to improve sales and boost customer retention.

Mike Kelley, President - RedCoat Publishing

It may seem obvious to expect that college graduates would carry with them the basic social and leadership skills necessary for success in the business world. Unfortunatly, this most often is not the case when they come to college. It is Sigma Pi Fraternity's goal to help college men gain those skills as part of their lifelong pledge to the organization. We send our men to various workshops, host guest speakers and expose them to a variety of experiences, but it was not until we implemented the VALUES Leadership Training program with the executive undergraduate leadership that we truly started to see the 19-22 year-old men demonstrate true management of the group's operations, finances, and community involvement. Their ability to listen and engage others in a positive and productive manner, skills they learned from the VALUES program, has helped the group establish goals, devote time to mentoring its younger members, increase its overall membership and find a sense of altruism as they work to give back to the local community. Those who have completed the program have already imparted their enthusiasm on to others and we foresee ourselves doubling the number of participants in the coming year. The VALUES Leadership approach is serving as a catalyst of change that will move the organization in the right direction.

Shea Stickler, Alumni Volunteer Advisor, Sigma Pi Fraternity, Arizona State University
It was a very impactful program for my staff in teambuilding and communication. We have implemented what we learned from the program to enhance how we communicate with each other and with our customers. We have improved our listening skills as a result of the program. We are also learning more about each other through exercises we did in the program, and we are continuing to do the exercises to build a stronger team and build better relationships with each other.

Lisa Miller, President - Ladybug Corp
Currently I see more energy and focus with all the magazines from staff. Representatives are making more calls and really asking questions that get the decision maker to consider placing advertising with our magazines.

I do see progress on all magazines in terms of potential clients advertising in 2006. We continue to use all the tools we learned; we should see a positive outcome on all goals

The most positive effects of VALUES Training was the impact it had with Food service Director. Adriana Ramirez has really benefited from training. In the last two weeks she has secured two full year contracts value $17,776 Adriana continues to show progress in her cold call and lead generation.

John Duffin and Sandra Segrest also show progress in their abilities to cold call and lead generation.

Sandra had a positive outcome with a client who only wanted to advertise one time, however after utilizing some of the training. Saundra applied personality styles techniques, it helped Sandra adapt to the client’s personality style to secure a six-month contact value $3,700.00. Sandra continues to utilize the techniques with potential advertisers.

Raul Ortiz - Ideal Media
"These principles have given me more confidence in approaching customers/buyers and demonstrating the value of our products and services."

International Financial Services Company
"I feel the course has helped me realize that it’s not all about getting a deposit, but establishing a relationship with the customer by addressing their needs."

Regional Credit Union
"I now try to establish initial rapport rather than going for “the kill”."

National Insurance Company
"I now take the time to be more personal and see the customer as an individual, not a number."

Regional Credit Union
"A buyer walked in and started to demand information. He was obviously a controller. I recognized the style and adjusted my style accordingly. He deposited that day!"

Regional Credit Union
"My view of selling changed to more of a process of changing, or adapting to buyer’s different behavior styles."

International Financial Services Company
"I realized that selling is a process of helping someone make a decision."

National Insurance Company
"I am now aware that the art of selling has different steps. And if a step is not fully/properly executed, then I may lose a sale, or worse, end up with an unhappy buyer."

National Insurance Company
"I am now a more confident closer."

National Insurance Company
"I have used this course for just about all of my customers. Most sales that I receive are due to the implementation of this course."

International Financial Services Company

 


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